Transforming Planning & Supply Chain Performance at Pladis
A confectionery manufacturing and distribution transformation story covering demand planning, S&OP discipline, forecast accuracy, service levels, inventory, lead time and cross-functional execution.
Improving supply chain performance in a confectionery manufacturing and distribution environment.
Pladis required stronger planning discipline, better coordination across functions, improved forecast accuracy, higher order fulfilment and shorter delivery lead times. The transformation focused on practical S&OP, inventory control, customer service, production alignment and measurable KPI improvements.
A manufacturing supply chain needed better planning, faster response and stronger service levels.
Operating Pressure
- Forecast accuracy required significant improvement.
- Order fulfilment needed stronger execution control.
- Delivery lead times affected service responsiveness.
- Inventory carrying period required reduction.
- Customs lead time created supply uncertainty.
Transformation Focus
- Improve forecast accuracy and S&OP discipline.
- Increase order fulfilment reliability.
- Reduce delivery lead time and inventory pressure.
- Improve customs clearance performance.
- Align planning, sales, operations and logistics.
A structured planning and performance improvement journey.
Baseline
Measured current planning and service gaps.
Align
Strengthened cross-functional planning rhythm.
Forecast
Improved demand planning discipline.
Serve
Focused on fulfilment and delivery performance.
Optimize
Reduced inventory carrying pressure.
Control
Tracked KPIs and sustained improvement.
Measured improvements across planning, service, lead time and inventory.
What the transformation demonstrated.
S&OP Must Be Practical
Planning improves when commercial, manufacturing and supply teams use one common operating rhythm.
Forecast Accuracy Is a Business KPI
Forecasting affects inventory, production, customer service and cash flow.
Service Level Requires End-to-End Ownership
Order fulfilment improves when every function understands its role in customer delivery.
Inventory Reduction Needs Discipline
Sustainable inventory improvement comes from better planning, not one-time stock cuts.
Need stronger planning and supply chain performance?
This case study demonstrates how S&OP, forecasting discipline and cross-functional execution can improve service, lead time and working capital.