Jan-Pro Facilities Management Transformation

Case Study

Jan-Pro Facilities Management Transformation

A current executive transformation story covering purchasing restructuring, Saudization hiring, Odoo ERP implementation, SOP development, KPI dashboards and multi-city service support.

Executive Summary

Strengthening procurement, systems and service support in facilities management.

Within Sawaed Al-Halool (JanPro) – Battarjee Group, the transformation focuses on restructuring purchasing, building stronger supply chain governance, implementing Odoo ERP, developing SOPs and KPI dashboards, and supporting distribution centres across nine Saudi cities.

The objective is to turn facilities management support operations into a more structured, measurable and scalable operating model.
Business Challenge

Facilities management requires service reliability, purchasing discipline and multi-city coordination.

Operating Reality

  • Purchasing required restructuring and clearer control.
  • ERP adoption needed leadership and user alignment.
  • Multi-city operations required stronger distribution support.
  • SOPs and KPI dashboards were needed for performance governance.
  • Saudization hiring objectives had to be supported.

Transformation Focus

  • Restructure the Purchasing Department.
  • Recruit Saudi nationals aligned with Saudization objectives.
  • Lead enterprise-wide Odoo ERP implementation.
  • Establish distribution centres across nine Saudi cities.
  • Build SOPs, KPI dashboards and ISO-supporting processes.
Transformation Roadmap

A practical operating model for facilities management support.

01

Restructure

Clarified purchasing roles and operating control.

02

Hire

Supported Saudization and team capability.

03

Digitize

Led Odoo ERP implementation activities.

04

Standardize

Developed SOPs and process governance.

05

Measure

Created KPI dashboard discipline.

06

Scale

Supported operations across nine cities.

Business Impact

Building stronger governance and operational readiness.

OdooERP implementation leadership
9 CitiesDistribution centre support
SOPsProcess standardization
KPIsDashboard-driven governance
ISOProcess re-engineering support
Saudi TalentSaudization-aligned hiring
Leadership Lessons

What facilities management transformation requires.

Service Reliability Depends on Supply Discipline

Facilities operations need dependable purchasing, inventory and supplier coordination.

ERP Is a Change Management Exercise

Odoo success depends on process clarity and user adoption, not only software configuration.

Multi-City Operations Need Standards

SOPs and KPIs create consistency across distributed locations.

Transformation Must Support People

Hiring, training and governance must move together for sustainable results.

Need to structure facilities management operations?

This case study demonstrates how procurement, ERP, SOPs and KPI governance can strengthen facilities management support operations.